Olga: 832 books
El cliente social.
retos de la atención al cliente en el Universo de las Redes Sociales
Language: Spanish
Release Date: June 29, 2016
Aunque se habla mucho sobre el impacto de las redes sociales en las relaciones con clientes, pocas organizaciones poseen suficiente información sobre cómo ponerlas en marcha en sus centros de atención. Nuevos conceptos, herramientas y estrategias surgen como respuesta a la adaptación de los servicios...
The Impact of U.S. Military Drawdown in Iraq on Displaced and Other Vulnerable Populations
Analysis and Recommendations
Language: English
Release Date: January 14, 2010
As the United States continues to draw down its forces and prepares to end its military involvement in Iraq, the implications for Iraq's at-risk populations must be considered. Oliker, Grant, and Kaye assess the risks and implications of drawdown and withdrawal for some of the Iraqis in greatest danger,...
Russian Foreign Policy
Sources and Implications
Language: English
Release Date: March 9, 2009
As Russia's economy has grown, so have the country's global involvement and influence, which often take forms that the United States neither expects nor likes. The authors assess Russia's strategic interests and goals, examining the country's domestic policies, economic development, security goals,...
by Olga Fogarty
Language: English
Release Date: July 2, 2013
Language: English
Release Date: July 2, 2013
Writing letters in a foreign language can be daunting. This is a guide to what you should use for Spanish business and personal letters. Learn how to write them with well constructed sentences that are grouped according to themes like announcements, essays, invitations. Use other ebooks from “Learn...
by Olga Fogarty
Language: English
Release Date: July 2, 2013
Language: English
Release Date: July 2, 2013
A proverb is a simple well known saying, often humorous, which expresses truth, based on reality or common sense. They are often metaphorical and the origins can invariably be associated with people’s experience.
This ebook is a “refranero“, a collection of the most popular...
by Olga Fogarty
Language: English
Release Date: July 2, 2013
Language: English
Release Date: July 2, 2013
Understanding verb-preposition combinations is difficult in any language. Using this ebook, part of the “Learn Spanish 4 Life Series”, you will find a comprehensive range of Spanish Verb-Preposition combinations and explanations, showing how meanings may shift in translation, and it will assist...
Educational Recommender Systems and Technologies
Practices and Challenges
Language: English
Release Date: December 31, 2011
Recommender systems have shown to be successful in many domains where information overload exists. This success has motivated research on how to deploy recommender systems in educational scenarios to facilitate access to a wide spectrum of information. Tackling open issues in their deployment is gaining...
On Camping & Cooking: 21 Easy Camping Recipes to Cook for Beginners
Campfire & Outdoor Cooking
Language: English
Release Date: February 24, 2017
On Camping & Cooking: 21 Easy Camping Recipes to Cook for Beginners
Are you ready to embark on the camping adventure of your life but worry on how you will eat in the wild?
Right now, you may have a few weeks or days left before your first or next camping trip and you are worried....
by Mike Volodarsky, Olga Londer, Brett Hill
Language: English
Release Date: March 5, 2008
Language: English
Release Date: March 5, 2008
Get the definitive reference for deploying, managing, and supporting Internet Information Services (IIS) 7.0. This official Microsoft RESOURCE KIT provides comprehensive information and resources from Microsoft IIS Team experts who know the technology best. IIS, a service within the Windows Server...
Rethinking Coordination of Services to Refugees in Urban Areas
Managing the Crisis in Jordan and Lebanon
Language: English
Release Date: April 27, 2016
This study analyzes coordination of international and national entities managing the Syrian refugee response in urban areas in Jordan and Lebanon and provides recommendations on improving coordination strategies and practices. It presents a new framework for planning, evaluating, and managing refugee...
by Cecilia Castaño Collado, Olga Cantó Sánchez, Cecilia Castaño Collado
Language: Spanish
Release Date: March 12, 2015
Language: Spanish
Release Date: March 12, 2015
La larga y compleja recesión económica actual constituye un reto para la igualdad de género. Asistimos a un retroceso respecto a los avances en la posición de las mujeres en empleo, salarios, disponibilidad de servicios públicos de cuidados y acceso al poder económico y empresarial. El progreso...
Asertividad en el trabajo
Cómo decir lo que siento y defender lo que pienso
Language: Spanish
Release Date: October 17, 2013
Cómo decir lo que siento y defender lo que pienso.
Un manual práctico para desarrollar la autoestima y la sana asertividad en el entorno laboral.
«Lo más importante que aprendí a hacer después de los cuarenta años fue a decir "no" cuando es "no".»
Gabriel...
Making Los Angeles Home
The Integration of Mexican Immigrants in the United States
Language: English
Release Date: March 8, 2016
Making Los Angeles Home examines the different integration strategies implemented by Mexican immigrants in the Los Angeles region. Relying on statistical data and ethnographic information, the authors analyze four different dimensions of the immigrant integration process (economic, social, cultural,...
Social Inequalities, Media, and Communication
Theory and Roots
Language: English
Release Date: February 4, 2016
Social Inequalities, Media, and Communication: Theory and Roots provides a global analysis of the intersection of social inequalities, media, and communication. This book contains chapter contributions written by scholars from around the world who engage in country- and region-specific case studies...