Shawn Veltman: 1 book

Book cover of Dealing with Difficult Customers

Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

by Noah Fleming, Shawn Veltman
Language: English
Release Date: November 20, 2017

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you...
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