Suresh Patel: 3 books
Business Excellence
Exceeding Your Customers' Expectations Each Time, All the Time
Language: English
Release Date: August 5, 2016
An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps...
The Global Quality Management System
Improvement Through Systems Thinking
Language: English
Release Date: April 5, 2016
The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the...
by Suresh Patel
Language: English
Release Date: July 12, 2017
Language: English
Release Date: July 12, 2017
Books in the Quality and Business Excellence series can help readers enhance customer value and satisfaction by integrating the customer’s voice into design, manufacturing, supply chain, and field processes. Although there are many Six Sigma books on the market, few clarify the essential aspects...