The Global Quality Management System

Improvement Through Systems Thinking

Nonfiction, Science & Nature, Technology, Quality Control, Business & Finance, Management & Leadership, Production & Operations Management
Cover of the book The Global Quality Management System by Suresh Patel, CRC Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Suresh Patel ISBN: 9781498788311
Publisher: CRC Press Publication: April 5, 2016
Imprint: Productivity Press Language: English
Author: Suresh Patel
ISBN: 9781498788311
Publisher: CRC Press
Publication: April 5, 2016
Imprint: Productivity Press
Language: English

The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level.

Throughout the book, the author stresses the importance of the process—its identification, definition, improvement, and control using "turtle diagrams" and its extension to supplier, input, process, output, and customer (SIPOC) diagrams. The processes discussed include the human resource (HR) process, finance process, project management process, and the important "process of improving the process." The author also includes advanced processes to comply with ISO 9001, ISO/TS 16949, and AS 9100 standards, and elaborates on management improvement through extensive plan–do–check–act (PDCA) analysis and the problem-solving methodology involving the famous eight disciplines process ("8D").

As you put this book of knowledge into practice, you will discover the shifting roles of leaders and managers in your organization. It is not enough for leaders to merely continue past practices or support the work of others. Rather, leaders must lead the cultural transformation and change the mind-sets of their associates by building on the principles behind these excellent tools.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level.

Throughout the book, the author stresses the importance of the process—its identification, definition, improvement, and control using "turtle diagrams" and its extension to supplier, input, process, output, and customer (SIPOC) diagrams. The processes discussed include the human resource (HR) process, finance process, project management process, and the important "process of improving the process." The author also includes advanced processes to comply with ISO 9001, ISO/TS 16949, and AS 9100 standards, and elaborates on management improvement through extensive plan–do–check–act (PDCA) analysis and the problem-solving methodology involving the famous eight disciplines process ("8D").

As you put this book of knowledge into practice, you will discover the shifting roles of leaders and managers in your organization. It is not enough for leaders to merely continue past practices or support the work of others. Rather, leaders must lead the cultural transformation and change the mind-sets of their associates by building on the principles behind these excellent tools.

More books from CRC Press

Cover of the book Molecular Biology of Cancer by Suresh Patel
Cover of the book Phytoremediation of Environmental Pollutants by Suresh Patel
Cover of the book Rapid Review of Radiology by Suresh Patel
Cover of the book Illuminating the Diversity of Cancer and Palliative Care Education by Suresh Patel
Cover of the book Handbook of Mathematical Science by Suresh Patel
Cover of the book Introducing Property Valuation by Suresh Patel
Cover of the book Handbook of X-ray Imaging by Suresh Patel
Cover of the book European Valuation Standards 2003 by Suresh Patel
Cover of the book Generalized Linear Models by Suresh Patel
Cover of the book Designing a Total Data Solution by Suresh Patel
Cover of the book Diffusion Models of Environmental Transport by Suresh Patel
Cover of the book Property Asset Management by Suresh Patel
Cover of the book Sustainable Management for Dams and Waters by Suresh Patel
Cover of the book Trends in the Analysis and Design of Marine Structures by Suresh Patel
Cover of the book Total Quality Management for Project Management by Suresh Patel
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy