Creating Great Visitor Experiences

A Guide for Museums, Parks, Zoos, Gardens & Libraries

Nonfiction, Social & Cultural Studies, Social Science, Archaeology
Cover of the book Creating Great Visitor Experiences by Stephanie Weaver, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Stephanie Weaver ISBN: 9781315431390
Publisher: Taylor and Francis Publication: July 11, 2016
Imprint: Routledge Language: English
Author: Stephanie Weaver
ISBN: 9781315431390
Publisher: Taylor and Francis
Publication: July 11, 2016
Imprint: Routledge
Language: English

Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

More books from Taylor and Francis

Cover of the book Speaking Truth To Power by Stephanie Weaver
Cover of the book God of Salvation by Stephanie Weaver
Cover of the book Disunited Kingdoms by Stephanie Weaver
Cover of the book The Italian Reformers and the Zurich Church, c.1540-1620 by Stephanie Weaver
Cover of the book The Rise and Fall of Social Psychology by Stephanie Weaver
Cover of the book Understanding, Defining and Eliminating Workplace Bullying by Stephanie Weaver
Cover of the book Pension Reforms in Central, Eastern and Southeastern Europe by Stephanie Weaver
Cover of the book Behavior Therapy with Children by Stephanie Weaver
Cover of the book Ten Innovations by Stephanie Weaver
Cover of the book Essentials of Thinking Ethically in Qualitative Research by Stephanie Weaver
Cover of the book Feedback For Learning by Stephanie Weaver
Cover of the book Truth, Justice and Reconciliation in Colombia by Stephanie Weaver
Cover of the book The Greening Of Conservative America by Stephanie Weaver
Cover of the book Institutions and Ideologies by Stephanie Weaver
Cover of the book Athenian Political Oratory by Stephanie Weaver
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy