Creating Great Visitor Experiences

A Guide for Museums, Parks, Zoos, Gardens & Libraries

Nonfiction, Social & Cultural Studies, Social Science, Archaeology
Cover of the book Creating Great Visitor Experiences by Stephanie Weaver, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Stephanie Weaver ISBN: 9781315431390
Publisher: Taylor and Francis Publication: July 11, 2016
Imprint: Routledge Language: English
Author: Stephanie Weaver
ISBN: 9781315431390
Publisher: Taylor and Francis
Publication: July 11, 2016
Imprint: Routledge
Language: English

Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

More books from Taylor and Francis

Cover of the book Evangelising the Nation by Stephanie Weaver
Cover of the book Urban Recycling Cooperatives by Stephanie Weaver
Cover of the book Transference by Stephanie Weaver
Cover of the book Developing Children’s Resilience and Mental Health by Stephanie Weaver
Cover of the book Moral Markets by Stephanie Weaver
Cover of the book Teaching in Japan by Stephanie Weaver
Cover of the book Muslim Women in Britain by Stephanie Weaver
Cover of the book From Hunting to Drinking by Stephanie Weaver
Cover of the book Developing Ethical Principles for School Leadership by Stephanie Weaver
Cover of the book The Experience of Thinking by Stephanie Weaver
Cover of the book Corporate Strategy in the Age of Responsibility by Stephanie Weaver
Cover of the book Critical Realism and Composition Theory by Stephanie Weaver
Cover of the book Advanced Research Methods in Psychology by Stephanie Weaver
Cover of the book United States Foreign Policy and Economic Reform in Three Giants by Stephanie Weaver
Cover of the book Security Expertise by Stephanie Weaver
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy