How to Design a Great Customer Experience

Business & Finance, Marketing & Sales
Cover of the book How to Design a Great Customer Experience by Fred Wiersema, New Word City, Inc.
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Author: Fred Wiersema ISBN: 9781936529223
Publisher: New Word City, Inc. Publication: November 16, 2011
Imprint: New Word City, Inc. Language: English
Author: Fred Wiersema
ISBN: 9781936529223
Publisher: New Word City, Inc.
Publication: November 16, 2011
Imprint: New Word City, Inc.
Language: English
How do you design a great customer experience? In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions: Can your customers find you? Is your first impression memorable? Do you get in the way when people are buying? Are you sending unintended messages? Are your products intuitive? Do you show your customers a united front?
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
How do you design a great customer experience? In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions: Can your customers find you? Is your first impression memorable? Do you get in the way when people are buying? Are you sending unintended messages? Are your products intuitive? Do you show your customers a united front?

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