Human-Centered Digitalization and Services

Business & Finance, Management & Leadership, Production & Operations Management, Nonfiction, Computers, Internet
Cover of the book Human-Centered Digitalization and Services by , Springer Singapore
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9789811377259
Publisher: Springer Singapore Publication: July 28, 2019
Imprint: Springer Language: English
Author:
ISBN: 9789811377259
Publisher: Springer Singapore
Publication: July 28, 2019
Imprint: Springer
Language: English

This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and service innovation, and reveals that the ongoing digitalization is a qualitatively different phenomenon and represents a true paradigm shift.

The all-encompassing integration and distribution of data raises critical issues such as preserving human dignity and individual autonomy; moreover, interaction practices that foster broad participation, trust, learning, and a willingness to share knowledge are called for. Citizen empowerment and multi-actor co-creation have become central to using digitalization to support the development of wellbeing and sustainability.

Further, the book shows how employees and professionals can and should be involved in designing their future work, and in evaluating it. Proactiveness and participation in innovation endeavours are ways to guarantee meaningful work in an age of socio-technical transition.

The book employs a variety of theoretical approaches and perspectives from diverse disciplines to illustrate these needs. In addition to theoretical analyses, some specific application areas are examined, e.g. services in health and social care, and problems linked to robots in elderly care. Given its scope, the book is highly recommended to all readers seeking an overview of the current understanding of the human side of digitalization and searching for concrete cases from different countries to illustrate the topic.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and service innovation, and reveals that the ongoing digitalization is a qualitatively different phenomenon and represents a true paradigm shift.

The all-encompassing integration and distribution of data raises critical issues such as preserving human dignity and individual autonomy; moreover, interaction practices that foster broad participation, trust, learning, and a willingness to share knowledge are called for. Citizen empowerment and multi-actor co-creation have become central to using digitalization to support the development of wellbeing and sustainability.

Further, the book shows how employees and professionals can and should be involved in designing their future work, and in evaluating it. Proactiveness and participation in innovation endeavours are ways to guarantee meaningful work in an age of socio-technical transition.

The book employs a variety of theoretical approaches and perspectives from diverse disciplines to illustrate these needs. In addition to theoretical analyses, some specific application areas are examined, e.g. services in health and social care, and problems linked to robots in elderly care. Given its scope, the book is highly recommended to all readers seeking an overview of the current understanding of the human side of digitalization and searching for concrete cases from different countries to illustrate the topic.

More books from Springer Singapore

Cover of the book Computer-Aided Architectural Design. Future Trajectories by
Cover of the book Learning Bodies by
Cover of the book Stroke Revisited: Hemorrhagic Stroke by
Cover of the book Understanding the Role of Business Analytics by
Cover of the book Applied RNA Bioscience by
Cover of the book New Polymeric Materials Based on Element-Blocks by
Cover of the book Learning to Teach with Assessment by
Cover of the book International Human Resource Management in South Korean Multinational Enterprises by
Cover of the book Microfluidics for Single-Cell Analysis by
Cover of the book Environmental Risk Analysis for Asian-Oriented, Risk-Based Watershed Management by
Cover of the book Proceedings of GeoShanghai 2018 International Conference: Ground Improvement and Geosynthetics by
Cover of the book Education in Malaysia by
Cover of the book Phycobiliproteins: Recent Developments and Future Applications by
Cover of the book Applications and Techniques in Information Security by
Cover of the book Computational Intelligence in Data Mining by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy