Passing your ITIL Foundation Exam

Business & Finance, Management & Leadership, Management, Nonfiction, Reference & Language, Education & Teaching
Cover of the book Passing your ITIL Foundation Exam by AXELOS, The Stationery Office Ltd
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Author: AXELOS ISBN: 9780113313907
Publisher: The Stationery Office Ltd Publication: February 29, 2012
Imprint: TSO Language: English
Author: AXELOS
ISBN: 9780113313907
Publisher: The Stationery Office Ltd
Publication: February 29, 2012
Imprint: TSO
Language: English

This bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. This publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features:

• Topics are presented in a logical easy-to-absorb structure

• A fictional case study helps to bring service management to life

• Mind maps summarise content at the end of chapters and are excellent revision aids

• 73 completely unique questions, which you will not find anywhere else • Topics are presented in a logical easy-to-absorb structure

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. This publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features:

• Topics are presented in a logical easy-to-absorb structure

• A fictional case study helps to bring service management to life

• Mind maps summarise content at the end of chapters and are excellent revision aids

• 73 completely unique questions, which you will not find anywhere else • Topics are presented in a logical easy-to-absorb structure

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