Prioritising Business Processes

Design and Evaluation of the Prioritisation and Categorisation Method (PCM)

Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, Internet
Cover of the book Prioritising Business Processes by Shengnan Han, Jens Ohlsson, Springer International Publishing
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Author: Shengnan Han, Jens Ohlsson ISBN: 9783319703985
Publisher: Springer International Publishing Publication: November 8, 2017
Imprint: Springer Language: English
Author: Shengnan Han, Jens Ohlsson
ISBN: 9783319703985
Publisher: Springer International Publishing
Publication: November 8, 2017
Imprint: Springer
Language: English

This book addresses business process prioritisation – a problem in Business Process Management research that is often ill-structured and complex. The book introduces and describes the Prioritisation and Categorisation Method (PCM), a novel approach well aligned with today’s business needs and climate. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments.

Three classic theories are employed as the basis for PCM and summarised here – Ackhoff’s interactive planning, Winograd and Flores’ network of commitments, and Simon’s bounded rationality. In addition, the book features a tutorial on a web-based tool that facilitates the application of PCM, together with two industry case studies that illustrate the method in practice and demonstrate its value.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book addresses business process prioritisation – a problem in Business Process Management research that is often ill-structured and complex. The book introduces and describes the Prioritisation and Categorisation Method (PCM), a novel approach well aligned with today’s business needs and climate. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments.

Three classic theories are employed as the basis for PCM and summarised here – Ackhoff’s interactive planning, Winograd and Flores’ network of commitments, and Simon’s bounded rationality. In addition, the book features a tutorial on a web-based tool that facilitates the application of PCM, together with two industry case studies that illustrate the method in practice and demonstrate its value.

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