Customer Service category: 721 books

RANDAL MACEDO.

How to Double Your Sales offers a set of proven techniques to give both experienced salespeople and those new to selling everything they will ever need to achieve an extraordinary increase in sales – fast. Bruce King is an experienced salesman and trainer who takes an extremely practical, results-focused...

An organization’s crisis response involves public communications response: ensuring the general public, media, employees and other stakeholders understand (1) what has happened, and (2) what you are doing about it. Crisis events tend to ripple and echo long after the initial drama, as today’s...

World changers are rooted on the unfailing Word of God.This book guides you on how to get your business career secured on the sure foundation of God's word and how to spring forward from there.

       DEALING WITH IMPOSSIBLE CLIENTS points up the ways in which clients can be difficult, demanding, or outright scoundrels and what to do about the problem.  The book deals with recognizing the danger signals before working with such a client and when to cut your losses to avoid further...

Quick Win Marketing is aimed at entrepreneurs and business managers wanting to start, grow or revitalise a business, and companies launching new services or products in the UK or Ireland. The book is designed so that you can dip in and out seeking answers to your top marketing questions, as they arise,...

Questa pubblicazione raccoglie due guide della serie: “GUIDE PRATICHE ULTRA RAPIDE” su come migliorare all'istante la tua comunicazione per ottenere risultati sorprendenti e successo nella vita. Ineguagliabili per la loro efficacia, queste due “Guide Pratiche Ultra Rapide”, su come...

Queste schede sono parte della serie: “LE SCHEDE SUGGERITORE” su come migliorare all'istante la tua comunicazione per ottenere risultati sorprendenti e successo nella vita. Queste schede professionali sono studiate per darti il massimo effetto nel rispondere alle obiezioni. Guardale...

This books helps to give readers the tools needed to deal with conflict. It simplifies the law on self defence, gives advice on martial arts and the verbal intervention tools to help with any conflict situation. It looks at the psychology of an attacker, the most common attacks and different pre-emptive strikes and their medical implications.

Este Manual es el más adecuado para impartir la UF0349 "Atención al cliente en el proceso comercial" de los Certificados de Profesionalidad, y cumple fielmente con los contenidos del Real Decreto. Puede solicitar gratuitamente las soluciones a todas las actividades y un examen...

This book focuses on the new frontier of applying the Six Sigma discipline to an integrated, enterprise-wide strategy to create measurable capabilities in sustaining top-line growth. This book can be read on two different levels. First, it introduces marketing managers and executives to Six Sigma...

Command-and-control may have once been an effective model in managing the large numbers of cookie-cutter clones that business programs were producing faster than anyone could say “MBA,” but the rapid change and increasing complexity of the twenty-first century have rendered that model obsolete....

The Hands-On, Up-to-the-Minute Guide to Generating Better-Qualified, Quicker-to-Close B2B Leads!   Lead generation is “Job One”: B2B marketers’ single most important objective. Maximizing Lead Generation brings together everything you need to know to do it right. Fast-paced and 100% practical,...

If you want salient advice about your startup, you’ve hit the jackpot with this book. Harvard Business School Professor Tom Eisenmann annually compiles the best posts from many blogs on technology startup management, primarily for the benefit of his students. This book makes his latest collection...