Customer Service category: 721 books

Cover of Managing Sales Professionals

Managing Sales Professionals

The Reality of Profitability

by William Winston, Joseph P Vaccaro
Language: English
Release Date: January 11, 2013

This book is designed for sales managers as they make decisions and solve problems on a day-to-day basis. Managing Sales Professionals provides readers with specific details and illustrates how to plan, organize, staff, operate, and evaluate a sales force and its activities. This book offers an approach...
Cover of Internet per il mercato immobiliare. Come cambiano il marketing, le vendite e la relazione con il cliente

Internet per il mercato immobiliare. Come cambiano il marketing, le vendite e la relazione con il cliente

Come cambiano il marketing, le vendite e la relazione con il cliente

by Riccardo Grassi
Language: Italian
Release Date: March 1, 2013

Frutto dell’esperienza trentennale dell’autore, e arricchito dalla voce di protagonisti del settore, il volume si propone di esaminare che valore possa avere Internet per tutti gli operatori del mercato immobiliare. Un testo per costruttori, immobiliaristi, investitori e operatori delle agenzie d’intermediazione, ma anche studenti di corsi di abilitazione e formazione professionali.
Cover of Professionelles Lead Management

Professionelles Lead Management

Schritt für Schritt zu neuen Kunden: Eine agile Reise durch Marketing, Vertrieb und IT

by Jens Fuderholz
Language: German
Release Date: January 9, 2017

Dieser realitätsnahe Business-Roman beschreibt, wie Unternehmen systematisch ein strukturiertes und funktionierendes Lead Management aufbauen und damit neue Kunden gewinnen können. Die Hauptfigur in dieser Geschichte ist Helen, Marketingleiterin eines mittelständischen Unternehmens, die dort ein...
Cover of Mehr Selbstwertgefühl

Mehr Selbstwertgefühl

Durch selbstsicheres Auftreten überzeugender wirken!

by Silvio Z.
Language: German
Release Date: January 20, 2018

Gleichgültig wie und wo wir auftreten: Wir wirken immer. Das verheißungsvolle Wort "Wirkung" meint eigentlich zweierlei: einmal die persönliche Ausstrahlung, die jeder von uns besitzt, zum anderen die Fähigkeit, andere in Bewegung zu setzen, zu begeistern, zu motivieren. Selbst Führungskräfte...
Cover of Extending the Business Network Approach

Extending the Business Network Approach

New Territories, New Technologies, New Terms

by
Language: English
Release Date: April 30, 2016

Contributing pioneering new research, this innovative book proposes new ways and directions in which to extend the influential ‘business networks perspective’ approach to doing business. While previous research has focused upon relationships with customers and suppliers, the authors argue that...
Cover of Brand Hate

Brand Hate

Navigating Consumer Negativity in the Digital World

by S. Umit Kucuk
Language: English
Release Date: September 16, 2016

This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers' loyalty. In today's world, it is almost impossible...
Cover of Global Observations of the Influence of Culture on Consumer Buying Behavior
by
Language: English
Release Date: July 13, 2017

Positive consumerism is the backbone to a strong economy. Examining the relationship between culture and marketing can provide companies with the data they need to expand their reach and increase their profits. Global Observations of the Influence of Culture on Consumer Buying Behavior is an in-depth,...
Cover of Start With the Future and Work Back

Start With the Future and Work Back

A Heritage Management Manifesto

by Bruce Weindruch
Language: English
Release Date: April 18, 2016

Start With the Future and Work Back: A Heritage Management Manifesto is a lively, often amusing, but seriously perceptive take on the business of history and the history of business. The book explores The History Factory’s role in creating and shaping the global heritage management industry, drawing...
Cover of Building Brand Equity and Consumer Trust Through Radical Transparency Practices
by Elena Veselinova, Marija Gogova Samonikov
Language: English
Release Date: July 13, 2017

The creation of business value and competitive advantage is crucial to any company in the modern corporate sector. By developing positive relationships with consumers, businesses can better maintain their customers’ loyalty. Building Brand Equity and Consumer Trust Through Radical Transparency Practices...
Cover of Quick Guide Online-Marketing für Einzelkämpfer und Kleinunternehmer

Quick Guide Online-Marketing für Einzelkämpfer und Kleinunternehmer

Wie Sie Ihre Kunden online finden, begleiten und begeistern

by Stefanie Schröer
Language: German
Release Date: September 25, 2017

Dieses Buch erklärt kompakt und auf den Punkt, wie Online-Marketing für Einzelkämpfer und Kleinunternehmer mit wenig Zeit, Budget und Vorwissen einfach umsetzbar ist. Lokale und stationäre Händler oder Dienstleister sowie überregional tätige Unternehmer, die ihre Kunden online suchen, erfahren...
Cover of How To Get More Customers

How To Get More Customers

Better Business Builder Series Book 2

by Ira Robinson
Language: English
Release Date: January 9, 2017

Do you have a business ? Do you want more customers to come to your business ? Do you know how to get that done ? Many businesses do not have a clue how to effectively push customers to make the move to contact them, let alone make that customers buy from them, again and again. Within the pages of...
Cover of You Can't Google It!

You Can't Google It!

The Compelling Case for Cross-Generational Conversation at Work

by Phyllis Weiss Haserot
Language: English
Release Date: November 14, 2017

Much of the learning, skills and perspective people of all ages need to succeed long-term in their careers is not found in data on the Internet, but rather in conversations and personal relationships with the people they work with. Tech tools have trained us to search the Internet for answers to everything,...
Cover of Every Relationship Matters

Every Relationship Matters

Using the Power of Relationships to Transform Your Business, Your Firm, and Yourself

by Peter Rouse
Language: English
Release Date: May 1, 2017

Learn how to harness the power of relationships—with yourself, clients, and colleagues—to help you define and achieve professional and personal success. In this updated second edition, author Peter Rouse provides a framework to guide you in instituting reflection and change in your life in order...
Cover of Connect with Influencers and Potential Clients Using LinkedIn
by Daniel Hall
Language: English
Release Date: July 19, 2018

Welcome to this episode of the Real Fast Results podcast! In this episode, you're going to find out how to use and springboard off of LinkedIn. Today's special guest is Jimena Cortes, and she is a marketing consultant who specializes in search engine marketing and LinkedIn lead generation. We all...
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