Consumer Behaviour category: 842 books

★Amazon商業類暢銷榜第1名★2017年「公理商業圖書獎」商業科技類金獎書★2016年《Fast Company》雜誌年度十大好書★商業周刊1555期搶先推薦◎哥倫比亞大學、紐約大學最受矚目的「未來科技預測」課程教授，嘔心瀝血之作引領未來的科技早已不斷發出訊號。它們並非來自未來，而是你有沒有本事聽見！學習解讀今日的邊緣另類，免得錯過明日的尖端商機！邊緣地帶看似古怪的假設和創意，可能是顛覆未來人類生活的頂尖解決方案！人工智慧、機器學習、共享經濟、虛擬實境、無人車等話題正夯，哪些是未來的趨勢，哪些只是曇花一現的潮流？這些科技毫無疑問將改變我們的生活，影響我們的工作，我們該如何準備衝擊？又該如何掌握先機？本書介紹的是如何掌握未來的方法，只要照著做，可以讓你在世界改變的當下看得更加透徹。你將學到如何像未來主義者一樣思考，掌握逐漸自邊緣地帶躋入主流的嶄新趨勢，並且了解怎樣在當下，為未來做出更理想的決策。掌握未來的方法有六個步驟，本書將以許多案例來闡述。譬如索尼怎樣被駭客整到潰不成軍；譬如科學界在面對桃莉羊發佈時，怎樣在震驚之餘陷入群情激憤；譬如Uber的崛起，怎樣引發共享經濟的海嘯，以及可能隨之而來的泡沫。這類案例和故事大家可能耳熟能詳，但當我們依據這套方法破解其中的訊號時，你將從中察覺不尋常之處，並且改變你對周遭世界的解讀。請翻開扉頁、仔細傾聽。訊號正在跟你說話。預測未來趨勢的六大步驟第一，...

☆《華爾街日報》、英國《金融時報》、《財星》、《富比士》、《公司雜誌》專文報導推薦 ** ** 當代最有影響力的創新大師克里斯汀生最新著作 揭開破壞性創新未解決的關鍵：商機在哪裡？該如何創新？ ** ** **顧客想要的不是你的產品或服務，**而是解決他問題的方案 學會問對問題，改變思考視角，找出顧客真正購買的原因 31****個給領導者的思考題，全方位審視創新關鍵 ** **   你的公司也這樣嗎？關心銷售狀況、哪些人會購買商品、對商品是否滿意，卻對顧客為何會選擇你產品的原因，而不是競爭對手的不太清楚。 為什麼不斷增加差異化新功能，銷售卻沒有同步成長？   錯誤的問題，永遠引導不到正確的方向。 一旦市場情勢改變，非常可能一夕瓦解過去成功的企業。   創新不只需要了解顧客的需求，更要了解：顧客選擇這個產品做什麼？也就是要了解顧客使用產品的用途，在什麼情境下使用，遠勝過拚命改善產品的功能、特色。   克里斯汀生是全球最受推崇的創新大師，他的破壞性創新理論是《經濟學人》評為有史以來最重要的六大管理著作之一，尤其當今無一產業不面臨被科技顛覆的威脅。   破壞性創新理論解析對競爭的回應，預測將被顛覆企業的行為，但並沒有指引企業該往何處創新或如何創新，才能顛覆市場的領導者或開創新市場，但「用途理論」可以做到這些。   經過20年的持續研究，克里斯汀生補上了破壞性創新理論最關鍵的缺口，提出「創新的用途理論」，轉換思考邏輯，以「用途」視角，找出顧客消費的「起因」，重新架構創新，並且深入解析什麼是用途？用途與需求有什麼不同？如何理解用途的社會面與情感面？   因此Netflix不是與亞馬遜競爭，而是跟你放鬆時做的每件事競爭（如打電玩） Facebook和抽菸某些時刻是在同樣的用途上競爭 BMW不只與傳統高級車款競爭，也跟Uber競爭   當你轉換視角...

Marketing, whether online or offline, is and always will be a people business. The concept of “building relationships” does not only apply to network marketing or affiliate marketing but in all the other forms of marketing as well. Marketers focus a great deal on building relationships...

Every once in a while you fall in love. Someone makes a connection with you in such a way that you want to buy from that person or that organisation over and over again. And it's not necessarily because they provide a superior product. They give something of themselves that makes you say, "WOW!...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries...

Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers...

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the...

One American in ten tells the other nine where to shop, what to buy...even how to vote. The Influentials tells who they are, and how they can be influenced. Who are they? The most influential Americans—the ones who tell their neighbors what to buy, which politicians to support, and where...

An industry insider reveals the next generation of marketing—and provides the insight you need to use it to beat the competition One of the hottest forms of advertising, native advertising is an extremely effective way to reach customers. Produced by marketers and featured alongside the main...

Down, down … In hardware, petrol, general merchandise and liquor, and above all in groceries, Coles and Woolworths jointly rule Australia’s retail landscape. On average, every man, woman and child in this country spends $100 a week across their many outlets. What does such dominance...

Sometimes we need to take a step back and re-evaluate just why do we do the strange things that we do in business, why do people behave the way they do. "How To Survive" is about taking a fresh look, in a sometimes confrontational, sarcastic, ironic, insightful, and absolutely true way, at the we we...

The iTunes audio book Number 2 Bestseller is finally available in text. Darren Kelly takes you inside the mind of your customer to show you how they buy, based on a range of emotions and lesser logical reasons. His research covers the communication process from ancient Greece to the Y Generation....

Quanto valore siamo in grado di esprimere nell'azienda in cui lavoriamo? Come possiamo concretizzare al meglio le nostre potenzialità? Quali sono le strategie per gestire i contesti di stress e competitività eccessiva? Questo libro raccoglie il know how necessario per risolvere i quesiti appena...

Questo libro nasce per dare risposte semplici, pratiche ed efficaci alle principali questioni riguardanti il neuro marketing e le sue relative influenze nella branca della neuro economia. L’obiettivo: permettere al lettore una buona comprensione dell’argomento, impiegando un testo sufficientemente...