Dave Zwieback: 3 books

If your organization has embraced DevOps, you need people whose nonlinear career paths and wide-ranging interests will help you remove dysfunctional silos. But your efforts to hire DevOps practitioners aren't working. How do you unearth these DevOps creatures? Think like one. In this Web Ops...

Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and...

Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during...