Kathy Mills: 4 books

A unique holistic approach to ITIL in the real world As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between...

The multiliteracies approach to literacy education has become established as an accessible and effective paradigm for classroom practice in the 21st century. The Multiliteracies Classroom enlivens this theory with its vivid description of events in a real classroom. Teachers will identify with the...

Winner of the 2017 Edward Fry Book Award from the Literacy Research Association. *Literacy Theories for the Digital Age *insightfully brings together six essential approaches to literacy research and educational practice. The book provides powerful and accessible theories for readers, including...

Big Data for Qualitative Research covers everything small data researchers need to know about big data, from the potentials of big data analytics to its methodological and ethical challenges. The data that we generate in everyday life is now digitally mediated, stored, and analyzed by web sites, companies,...