Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

Business & Finance, Industries & Professions, Quality Control, Management & Leadership, Production & Operations Management, Management
Cover of the book Lean Six Sigma Service Excellence by Gerald Taylor, J. Ross Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Gerald Taylor ISBN: 9781604276657
Publisher: J. Ross Publishing Publication: October 1, 2008
Imprint: Language: English
Author: Gerald Taylor
ISBN: 9781604276657
Publisher: J. Ross Publishing
Publication: October 1, 2008
Imprint:
Language: English
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides an overview of the Lean Six Sigma concepts and step-by-step examples of how to apply each of the relevant tools in practical situations. Next, readers will work through several problems to exercise their new found understanding. This learning approach of application and exercise should be of particular interest to those interested in, but unable to afford the large expense of most Lean Six Sigma training courses. Dedicated to executives and managers of service and transactional organizations, Lean Six Sigma Service Excellence emphasizes how productivity can be used as a distinctive competence for achieving and maintaining competitive advantage in non-manufacturing environments.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides an overview of the Lean Six Sigma concepts and step-by-step examples of how to apply each of the relevant tools in practical situations. Next, readers will work through several problems to exercise their new found understanding. This learning approach of application and exercise should be of particular interest to those interested in, but unable to afford the large expense of most Lean Six Sigma training courses. Dedicated to executives and managers of service and transactional organizations, Lean Six Sigma Service Excellence emphasizes how productivity can be used as a distinctive competence for achieving and maintaining competitive advantage in non-manufacturing environments.

More books from J. Ross Publishing

Cover of the book Lean Materials Planning & Execution by Gerald Taylor
Cover of the book Project Management for Flat Organizations by Gerald Taylor
Cover of the book Effective PM and BA Role Collaboration by Gerald Taylor
Cover of the book Supply Market Intelligence for Procurement Professionals by Gerald Taylor
Cover of the book Agile Business Analysis by Gerald Taylor
Cover of the book Laboratory Testing of Soils, Rocks, and Aggregates by Gerald Taylor
Cover of the book Software Engineering by Gerald Taylor
Cover of the book Distressed Debt Analysis by Gerald Taylor
Cover of the book Project Workflow Management by Gerald Taylor
Cover of the book Best Practices for Managing BPI Projects by Gerald Taylor
Cover of the book Investment-Centric Project Management by Gerald Taylor
Cover of the book Global Complex Project Management by Gerald Taylor
Cover of the book The Business Value of Agile Software Methods by Gerald Taylor
Cover of the book Head-Related Transfer Function and Virtual Auditory Display by Gerald Taylor
Cover of the book Project Management for Designers and Facilities Managers, 4th Edition by Gerald Taylor
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy