Emails Essentials

How to write effective emails and build great relationships one message at a time

Business & Finance, Business Reference, Business Communication
Cover of the book Emails Essentials by Shirley Taylor, Marshall Cavendish International
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Author: Shirley Taylor ISBN: 9789814779128
Publisher: Marshall Cavendish International Publication: February 17, 2017
Imprint: MarshallCavendishEditions Language: English
Author: Shirley Taylor
ISBN: 9789814779128
Publisher: Marshall Cavendish International
Publication: February 17, 2017
Imprint: MarshallCavendishEditions
Language: English

Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? Just as body language helps you to make an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results. This invaluable guide offers step-by-step pointers that readers can put into practice right away. The highlight of the book is a series of 10 model email templates, covering scenarios like requests for information, conveying bad news, complaints and sales prospecting. These are explained and analysed to show what makes them simple yet effective.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? Just as body language helps you to make an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results. This invaluable guide offers step-by-step pointers that readers can put into practice right away. The highlight of the book is a series of 10 model email templates, covering scenarios like requests for information, conveying bad news, complaints and sales prospecting. These are explained and analysed to show what makes them simple yet effective.

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